Terms of service

AcouBatt LTD provides AI intelligence solutions that help battery manufacturers monitor and optimise battery-cell formation and quality assurance. Our Services may include:

• Cloud-hosted software (Software-as-a-Service, or “SaaS”) for data ingestion, analytics, and reporting;
• Licensed edge or factory-installed hardware; and
• Professional support, consulting, and data-integration services.

By signing a subscription agreement, purchase order, or otherwise accessing the Services, you confirm that you have authority to bind your organisation and accept these Terms. If you do not agree, do not access or use the Services.

We will provide access to the AcouBatt Platform in accordance with the commercial terms agreed in your order form or subscription plan. We may update, enhance, or modify the Services from time to time, provided such changes do not materially reduce core functionality.

Customers are responsible for maintaining the confidentiality of all login credentials.

You must promptly notify us of any unauthorised access or security breach. You are responsible for all activities that occur under your account.

You agree not to:

• Reverse engineer, decompile, or otherwise attempt to extract the source code;
• Use the Services to process unlawful, infringing, or harmful data;
• Resell, sublicense, or provide access to unauthorised third parties;
• Interfere with the integrity or performance of the Services; or
• Use the Services for benchmarking or to build a competing product.

Customer Data.You retain ownership of all acoustic, process, and production data uploaded to the platform (“Customer Data”).

Usage Rights.You grant AcouBatt a non-exclusive, worldwide licence to process Customer Data to provide and support the Services to you. Unless you opt out under “Model Improvement Opt-Out” below, this licence also permits us to use Customer Data in aggregated and/or anonymised form — such that it cannot reasonably be used to identify you or be attributed back to you — to develop, train, and improve AcouBatt’s models and algorithms for the benefit of our customer base generally (“Model Improvement”). We will never use your Customer Data in an identifiable or attributable form for the benefit of another customer.

Model Improvement Opt-Out.You may opt out of Model Improvement at any time by giving us written notice. If you opt out, we will use your Customer Data only to provide the Services to you, and not for Model Improvement. Opting out takes effect from the date we receive your request and does not affect improvements already incorporated into our models from data processed before that date; it may also mean the Services do not benefit from improvements developed using other customers’ data to the same extent as customers who participate in Model Improvement.

Confidentiality. We will protect all Customer Data using industry-standard administrative, technical, and physical safeguards.

Compliance. We comply with the UK GDPR and Data Protection Act 2018. Our Privacy Policy explains how we collect and process personal data.

All intellectual property rights in the AcouBatt software, algorithms, documentation, and trademarks remain the exclusive property of AcouBatt LTD. Customer Data and any derived analytics specifically generated for the Customer remain the property of the Customer.

Each party agrees to protect all non-public information of the other party that is marked or reasonably understood as confidential for five (5) years from disclosure. Confidential information may be disclosed only to employees or contractors with a need to know and bound by similar obligations.

• These Terms commence on the Effective Date and continue for the subscription term stated in your order.
• At the end of the then-current term, these Terms and your order will automatically renew for a further term of the same length, unless either party gives at least 30 days’ written notice before the end of the then-current term that it does not wish to renew.
• Either party may terminate for material breach with 30 days’ written notice if the breach is not cured.
• Upon termination, access to the Services will cease. Customer Data will be retained for 30 days for export and then permanently deleted.

We warrant that the Services will perform materially in accordance with our published documentation. Except as stated herein, the Services are provided “as is”, without additional warranties, express or implied.

To the maximum extent permitted by law:

• Neither party shall be liable for indirect, incidental, or consequential damages; and
• Our total liability in any contract year shall not exceed the total fees paid by you in that year.

Nothing in these Terms excludes or limits either party’s liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

You agree to indemnify and hold AcouBatt harmless from any claims arising from (a) your misuse of the Services or (b) your breach of these Terms.

These Terms and any dispute or claim (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales. The parties submit to the exclusive jurisdiction of the courts of London, UK.

Entire Agreement. These Terms and any executed order forms constitute the entire agreement.

Assignment. Neither party may assign its rights without prior written consent, except to an affiliate or successor.

Force Majeure. Neither party shall be liable for failure to perform due to events beyond reasonable control.

Notices. All notices must be in writing and delivered by email to admin@acoubatt.ai or by registered post to our registered office set out above.

If you have any questions or concerns about our Terms of Service, please use the contact form on this website.